{"id":3673,"date":"2022-02-24T01:30:46","date_gmt":"2022-02-24T01:30:46","guid":{"rendered":"https:\/\/designsacchi.com\/master26\/?p=3673"},"modified":"2022-02-24T01:30:47","modified_gmt":"2022-02-24T01:30:47","slug":"o-que-e-anatel","status":"publish","type":"post","link":"https:\/\/designsacchi.com\/master26\/o-que-e-anatel\/","title":{"rendered":"O Que \u00e9 Anatel? 4 Fun\u00e7\u00f5es e Como Consultar Certifica\u00e7\u00f5es"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Voc\u00ea sabe o que \u00e9 Anatel? Assim como para muitas pessoas, esse nome, provavelmente, n\u00e3o lhe \u00e9 estranho. Entretanto, boa parte da popula\u00e7\u00e3o n\u00e3o sabe dizer qual a fun\u00e7\u00e3o da Ag\u00eancia Nacional de Telecomunica\u00e7\u00f5es.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Em suma, o \u00f3rg\u00e3o \u00e9 respons\u00e1vel por resguardar os direitos dos consumidores, relacionados aos servi\u00e7os de telecomunica\u00e7\u00f5es em todo o territ\u00f3rio nacional. S\u00e3o cerca de 305 milh\u00f5es de usu\u00e1rios de telefonia m\u00f3vel, fixa, Internet e TV a cabo.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Al\u00e9m disso, a ag\u00eancia tamb\u00e9m visa estimular a justa concorr\u00eancia entre as prestadoras desses servi\u00e7os.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Quer descobrir mais sobre o assunto? Veja como funciona a <a href=\"https:\/\/designsacchi.com\/master26\/certificacao-anatel\/\" target=\"_blank\" rel=\"noreferrer noopener\">Certifica\u00e7\u00e3o Anatel<\/a> e acompanhe o artigo a seguir!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">O que \u00e9 Anatel?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Trata-se de uma autarquia criada em julho de 1997, pela <a href=\"http:\/\/www.planalto.gov.br\/ccivil_03\/leis\/L9472.htm\" target=\"_blank\" rel=\"noreferrer noopener\">Lei Geral de Telecomunica\u00e7\u00f5es<\/a>. A ag\u00eancia reguladora surgiu como parte de um processo de privatiza\u00e7\u00e3o das telecomunica\u00e7\u00f5es brasileiras.\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Al\u00e9m disso, \u00e9 administrativamente neutra e financeiramente independente. Por isso, n\u00e3o responde a nenhum \u00f3rg\u00e3o governamental.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Seu maior objetivo \u00e9 implementar um modelo justo de comunica\u00e7\u00e3o no pa\u00eds, que proteja os direitos do consumidor e estimule a concorr\u00eancia justa entre as prestadoras desses servi\u00e7os.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Por que a Anatel foi criada?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">At\u00e9 o fim dos Anos 90, os servi\u00e7os de TV, <a href=\"https:\/\/designsacchi.com\/master26\/rede-sem-fio\/\" target=\"_blank\" rel=\"noreferrer noopener\">Internet<\/a> e telefonia m\u00f3vel e fixa eram completamente estatais. A Telebr\u00e1s, empresa p\u00fablica federal, detinha o monop\u00f3lio do setor.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nesse per\u00edodo, os problemas com o fornecimento dos servi\u00e7os de telecomunica\u00e7\u00f5es eram evidentes: demandas n\u00e3o atendidas e linhas telef\u00f4nicas superfaturadas. Com isso, a maioria das linhas se encontravam nas classes A e B \u2014 16% da popula\u00e7\u00e3o.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Com tantas dificuldades, o Governo Federal decidiu expandir o mercado para que outras empresas pudessem atuar no setor. Dessa forma, foi criada a Lei Geral de Telecomunica\u00e7\u00f5es, que reorganizou o antigo modelo.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A partir dessa legisla\u00e7\u00e3o, o Estado deixaria de fornecer os servi\u00e7os e passaria a regul\u00e1-los, garantindo a qualidade e os benef\u00edcios para os usu\u00e1rios e a competitividade entre os prestadores. Essa fun\u00e7\u00e3o ficou a cargo da Anatel.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Qual \u00e9 a fun\u00e7\u00e3o da Anatel?<\/h2>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/designsacchi.com\/master26\/wp-content\/uploads\/2022\/02\/o-que-e-anatel-funcao.jpg\" alt=\"o que \u00e9 anatel fun\u00e7\u00e3o\" class=\"wp-image-3676\" srcset=\"https:\/\/designsacchi.com\/master26\/wp-content\/uploads\/2022\/02\/o-que-e-anatel-funcao.jpg 1024w, https:\/\/designsacchi.com\/master26\/wp-content\/uploads\/2022\/02\/o-que-e-anatel-funcao-300x200.jpg 300w, https:\/\/designsacchi.com\/master26\/wp-content\/uploads\/2022\/02\/o-que-e-anatel-funcao-768x512.jpg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Desde seu surgimento, a ag\u00eancia assumiu a responsabilidade de modernizar o setor de telecomunica\u00e7\u00f5es da \u00e9poca. Isso envolvia garantir um ambiente favor\u00e1vel para o consumidor e aumentar o acesso aos servi\u00e7os oferecidos.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Portanto, a Anatel deve estabelecer normas para o setor; padr\u00f5es a serem seguidos pelos prestadores, a fim de garantir a oferta adequada dos servi\u00e7os.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Al\u00e9m disso, tamb\u00e9m autoriza o funcionamento de novas organiza\u00e7\u00f5es, bem com a autoriza\u00e7\u00e3o de entrada dos produtos ligados ao segmento, como celulares e aparelhos de r\u00e1dio.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Todas as regras editadas pelo \u00f3rg\u00e3o regulador s\u00e3o publicadas em resolu\u00e7\u00f5es ou portarias. Veja abaixo mais detalhes sobre o que a ag\u00eancia faz.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Atendimento ao consumidor<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Como voc\u00ea j\u00e1 deve ter notado, a Anatel procura manter um relacionamento bem estreito com o consumidor.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nesse aspecto, os clientes das empresas de comunica\u00e7\u00e3o \u2014 operadoras de celular, por exemplo \u2014 podem fazer reclama\u00e7\u00f5es contra essas institui\u00e7\u00f5es junto ao \u00f3rg\u00e3o.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sempre que uma organiza\u00e7\u00e3o n\u00e3o cumpre com as obriga\u00e7\u00f5es previstas no contrato, os consumidores s\u00e3o encorajados a cobrarem seus direitos.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ent\u00e3o, o processo de abrir uma reclama\u00e7\u00e3o com a ag\u00eancia funciona assim: a Anatel encaminha as queixas para as respectivas empresas, que recebem um prazo de 10 dias \u00fateis para respond\u00ea-las e\/ou oferecer uma solu\u00e7\u00e3o.&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Certifica\u00e7\u00e3o de produtos<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Outra fun\u00e7\u00e3o da ag\u00eancia \u00e9 emitir a certifica\u00e7\u00e3o e homologa\u00e7\u00e3o de produtos de telecomunica\u00e7\u00e3o.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para regular as atividades do setor, como a compra e venda de aparelhos eletr\u00f4nicos, o \u00f3rg\u00e3o criou um selo que confirma a regularidade do produto. Esse selo deve aparecer em itens como celulares, tablets, computadores e outros.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Outorga<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Esse \u00e9 mais um ponto importante para voc\u00ea entender o que \u00e9 anatel. Para que novas empresas consigam realizar suas atividades no ramo das telecomunica\u00e7\u00f5es, precisam receber a autoriza\u00e7\u00e3o da ag\u00eancia. Isso \u00e9 feito por meio da expedi\u00e7\u00e3o de atos de outorga.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As organiza\u00e7\u00f5es mais comuns do segmento s\u00e3o as operadoras de telefonia m\u00f3vel e fixa, prestadoras de servi\u00e7os de banda larga, TV por assinatura e opera\u00e7\u00f5es via radiofrequ\u00eancia.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vale destacar que todas as institui\u00e7\u00f5es devem obter uma licen\u00e7a para atividade com o \u00f3rg\u00e3o regulador.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Solu\u00e7\u00f5es de competi\u00e7\u00e3o<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">At\u00e9 agora ficou bem claro que a Anatel exerce diferentes tarefas. Outra que tamb\u00e9m vale mencionar s\u00e3o as solu\u00e7\u00f5es de competi\u00e7\u00e3o. Elas representam as solu\u00e7\u00f5es administrativas oferecidas \u00e0s empresas atuantes em um ambiente de concorr\u00eancia.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Por exemplo: sempre que uma empresa concede a transfer\u00eancia dos direitos ou controle de atua\u00e7\u00e3o nas telecomunica\u00e7\u00f5es, todo o processo deve ser acompanhado pela ag\u00eancia, que regularizar\u00e1 a situa\u00e7\u00e3o.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">O que a Anatel fiscaliza?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depois de compreender qual a miss\u00e3o da Anatel, vamos falar sobre o que este \u00f3rg\u00e3o <a href=\"https:\/\/designsacchi.com\/master26\/mega-fiscalizacao-realizada-pela-anatel-a-produtos-piratas\/\" target=\"_blank\" rel=\"noreferrer noopener\">fiscaliza<\/a>, de fato. Na pr\u00e1tica, a ag\u00eancia monitora todos os servi\u00e7os de comunica\u00e7\u00e3o no Brasil, entre outras atividades:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>receber reclama\u00e7\u00f5es contra operadoras de telefonia, Internet, TV a cabo e etc.;<\/li><li>fiscalizar os provedores de internet e telefonia, fixa e m\u00f3vel;<\/li><li>regulamenta as redes de Internet.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Como consultar certifica\u00e7\u00e3o de produtos na Anatel?<\/h2>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/designsacchi.com\/master26\/wp-content\/uploads\/2022\/02\/o-que-e-anatel-certificacao.jpg\" alt=\"o que \u00e9 anatel certifica\u00e7\u00e3o\" class=\"wp-image-3674\" srcset=\"https:\/\/designsacchi.com\/master26\/wp-content\/uploads\/2022\/02\/o-que-e-anatel-certificacao.jpg 1024w, https:\/\/designsacchi.com\/master26\/wp-content\/uploads\/2022\/02\/o-que-e-anatel-certificacao-300x200.jpg 300w, https:\/\/designsacchi.com\/master26\/wp-content\/uploads\/2022\/02\/o-que-e-anatel-certificacao-768x512.jpg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Conforme dissemos mais acima, todos os produtos eletr\u00f4nicos do setor de telecomunica\u00e7\u00f5es, comercializados no Brasil, precisam ser homologados pela Anatel.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Esse selo \u00e9 o que garante a qualidade e proced\u00eancia do aparelho, bem como a seguran\u00e7a do usu\u00e1rio. Portanto, antes de comprar qualquer dispositivo, siga os passos abaixo para verificar a regularidade do produto.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Acesse o site da Anatel<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Na p\u00e1gina da <a href=\"http:\/\/sistemas.anatel.gov.br\/sgch\/\" target=\"_blank\" rel=\"noreferrer noopener\">Anatel<\/a>, voc\u00ea pode fazer uma busca r\u00e1pida e verificar quais produtos est\u00e3o homologados:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>selecione \u201cConsulta de Produtos Homologados\u201d;<\/li><li>digite o n\u00ba da homologa\u00e7\u00e3o no campo \u201cN\u00ba da Homologa\u00e7\u00e3o\u201d;<\/li><li>caso n\u00e3o saiba qual o n\u00ba da homologa\u00e7\u00e3o, digite o nome do aparelho na se\u00e7\u00e3o &#8220;Palavra-chave Modelo\u201d;<\/li><li>clique em \u201cConfirmar\u201d no fim da p\u00e1gina.<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Verifique a permiss\u00e3o de venda&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Agora que voc\u00ea j\u00e1 sabe o que \u00e9 anatel, entendeu bem a import\u00e2ncia do \u00f3rg\u00e3o para a <a href=\"https:\/\/designsacchi.com\/master26\/regulamentacao-anatel\/\" target=\"_blank\" rel=\"noreferrer noopener\">regulamenta\u00e7\u00e3o<\/a> dos servi\u00e7os e produtos de telecomunica\u00e7\u00f5es no Brasil.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Outra forma de verificar se o item desejado est\u00e1 homologado pela ag\u00eancia \u00e9 perguntando diretamente ao vendedor sobre o certificado de homologa\u00e7\u00e3o. Esse documento exibe o nome do produto homologado, n\u00famero de homologa\u00e7\u00e3o e nome da empresa licenciada.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Caso o vendedor se recuse a entregar uma c\u00f3pia do documento, evite fechar a compra.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Conclus\u00e3o<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Com tantas informa\u00e7\u00f5es que passamos para voc\u00ea, n\u00e3o restam d\u00favidas do que \u00e9 anatel, suas fun\u00e7\u00f5es, objetivos e import\u00e2ncia.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A ag\u00eancia atua pelos interesses do consumidor, garantindo que as empresas sigam as normas estabelecidas e ofere\u00e7am os melhores servi\u00e7os em telecomunica\u00e7\u00f5es.\u00a0Gostou deste conte\u00fado? Aprenda como tirar sua <a href=\"https:\/\/designsacchi.com\/master26\/certificacao-anatel\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Certifica\u00e7\u00e3o Anatel<\/strong><\/a> com a Master Certifica\u00e7\u00f5es!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Voc\u00ea sabe o que \u00e9 Anatel? Assim como para muitas pessoas, esse nome, provavelmente, n\u00e3o lhe \u00e9 estranho. Entretanto, boa parte da popula\u00e7\u00e3o n\u00e3o sabe dizer qual a fun\u00e7\u00e3o da Ag\u00eancia Nacional de Telecomunica\u00e7\u00f5es. Em suma, o \u00f3rg\u00e3o \u00e9 respons\u00e1vel por resguardar os direitos dos consumidores, relacionados aos servi\u00e7os de telecomunica\u00e7\u00f5es em todo o territ\u00f3rio [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3675,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3673","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>O Que \u00e9 Anatel? 4 Fun\u00e7\u00f5es e Como Consultar Certifica\u00e7\u00f5es<\/title>\n<meta name=\"description\" content=\"Voc\u00ea sabe o que \u00e9 Anatel? Assim como para muitas pessoas, esse nome, provavelmente, n\u00e3o lhe \u00e9 estranho. 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